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Can I cancel a Refund?
Can I cancel a Refund?

How do I cancel a refund that has been processed?

Alan McCann avatar
Written by Alan McCann
Updated over a week ago

Once a refund is processed, there is no way to cancel it as instructions are immediately sent to the bank to issue a refund to the customer.

If you have issued a refund accidentally, you should contact the customer to arrange payment and have it resolved.

We have added a review page to the refund process allowing users to do a final check before issuing refunds.

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