For: Prommt account administrators and finance contacts.
📍 Where to find it
Go to Settings → Billing in your Prommt dashboard.
📋 What you'll see
The Billing page gives you a snapshot of your current plan and how much of your monthly allowance you've used.
Your plan
At the top of the page you'll see your current plan name and your plan renewal date — the date your annual subscription renews.
Monthly Usage
Below your plan details is your Monthly Usage section, which shows your usage against your plan limits for the current month. Your monthly limits reset on the date shown.
There are four metrics:
Monthly Turnover The total value of payments processed through your Prommt account this month, shown against your monthly turnover limit. For example, €0.00 / €2,500.00 means no payments have been processed yet against a €2,500 monthly limit.
Credits The number of payment request credits used this month against your monthly allowance. Each payment request sent uses one credit.
Locations The number of active locations configured on your account against your location limit.
Users The number of active users on your account against your user limit.
💬 Questions about your plan or limits?
If you're approaching a limit, need to increase your monthly turnover threshold, add locations, or discuss your plan in general — reach out to your Prommt Account Manager directly. They'll be best placed to advise on your options and make any changes to your plan.
Don't have your Account Manager's details to hand? Contact us via the chat button in your dashboard and we'll get you to the right person.